Just what exactly is an accessible vehicle?

BraunAbility wheelchair accessible vehicles are manufactured to offer unparalleled ease of access for wheelchair and scooter users. The floor has been substantially lowered and the vehicle equipped with a lightweight ramp for easy entry and exit. A kneeling system lowers the rear suspension, decreasing the slope of the ramp even further when deployed. Both front seats are removable, enabling wheelchair users to drive or ride in the passenger position. 

I already own a minivan, can BraunAbility convert my van?

Possibly, but certain conditions must be met. Only certain makes and models can be converted. Additionally, the vehicle must have less than 50,000 miles, and is subject to inspection before the conversion process can begin. We recommend contacting your BraunAbility dealer for help in starting this process. 

Can I purchase a minivan at my car dealership and then have it converted?

While this can sometimes work, we recommend contacting a BraunAbility dealer before purchasing a van. If you visit a car dealership first, you risk purchasing a vehicle that cannot be converted because it is the wrong model, or it may be the right model, but not equipped with the right options. Your BraunAbility dealer can help guide you through the process, and can even work with your preferred car dealer to ensure you purchase the right equipment. Often, you may find the perfect vehicle sitting at the BraunAbility dealer, already converted and ready for delivery. 

Can I simply add a ramp to my existing van?

No. The sturdy aluminum ramp is just one aspect of the major remanufacturing required to create a BraunAbility accessible van. Teams of skilled technicians work together on a modern assembly line to produce a fully integrated wheelchair van with a lowered floor and reconfigured seating. 

How long will I have to wait to buy one?

BraunAbility dealers maintain a stock of minivans converted and ready for immediate delivery. You will have a choice of chassis and ramp styles to try out, allowing you to determine which vehicle best meets your needs. 

What if my need for a BraunAbility van is temporary?

BraunAbility vans may be available for long-term rental. Because availability varies across the country, we recommend you ask this question at your local BraunAbility dealer.  

Total Mobility Services Privacy Policy

Guiding Principles: Our dealership respects the privacy of individuals who visit our web site, send us e-mail or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership maintains a strict “no-spam” policy. Information sent via email will be relevant announcements to our services and or your purchases. Subscribers to our e-mail services (or any other feature/service found on our web site) will only receive e-mail messages from us as set forth in our Opt Out Procedures. Subscribers also may elect to unsubscribe at any time, and e-mails from us will include instructions on how to unsubscribe. You may also contact us as explained below to unsubscribe. Please provide your name and email address you wish to unsubscribe. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our site. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Our dealership will not share any information you’ve provided to us with anyone without your consent other than to provide the service you’ve requested and as permitted by applicable law. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

Non-Personally Identifiable Data: Anytime you visit our web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. This information does not include e-mail addresses. We use this information to help diagnose problems with our server, administer the web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our web sites. This information enables us to determine which areas of the web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual’s consent.

Information Voluntarily Provided: Any information you provide to us (i.e. name, e-mail address, etc.) when you enroll in one of our E-Mail Reminder Services, request information or use any of the other interactive portions of our web site, is securely maintained on our web server and internal systems. This information may be used to provide you with information you’ve requested about our company, our products and our services or to provide you with special notices. You may opt out of receiving future marketing communications at any time (see opt-out procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and
geographic region. A Note Regarding Applications for Extension of Credit: Some visitors to this website may provide personal information in conjunction with an application for extension of credit from a third party lender. If you are such a visitor, please also review our additional disclosures following.

Information Collected from Other Sources: To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you’ve provided. Disclosure of Personal Information: Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent or trade consumer information to third parties, other than as described below, and never without your consent. Business Partners: Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents: Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.

Business Transfers: In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition. Compliance with Law/Safety: Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our web sites, the sites themselves or the public.

With Consent: Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Use of Cookies: Our dealership may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our web sites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our web sites. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie or how to disable the use of cookies completely. As our Web sites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently.

Accessing Our Web Sites from Outside of the United States: If you are visiting our web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.

External Links: Our web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our web sites.

Accounts and Passwords: The personal data record created through your registration with our web site can only be accessed with the unique account and password. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your account or password to third parties.

Public Forums: Our web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Children: Our web sites are not intended or designed for use by children under the age of 13. To comply with the Children’s Online Privacy Protection Act, children under 13 should not provide us with any personal information online. We strongly urge parents to supervise their children’s online activity.

Opt-out Procedures: You may always opt-out of receiving future marketing communications from our dealership. Please send your request to info@tmservices.com. If you choose to opt-out of marketing communications, we or our business partners may still communicate with you for other non-marketing business purposes. Examples include, but are not limited to, notifications relating to an appointment, collection of payment or a manufacturer recall affecting your vehicle.\

To be removed from our marketing mailing and emailing list, you may contact us as described below. Please provide your name, and the mailing address[es], email address[es], and phone number[s] you wish to be removed. Please specify whether you want to be removed from mailing lists, e-mail lists or phone lists. You will be removed within 30 days.

Contacting the Web Sites: If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us at: info@tmservices.com or by mail at: Total Mobility Services 7917 Derry Street Ste 124, Harrisburg, PA, 17111


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