Customer Reviews - PA, MD & WV
Dana @ Total Mobility ha instalado equipos adaptativos de alta y baja tecnologÃa en 2 de mis vehÃculos. Todo funciona muy bien y me mantiene en cumplimnce. Jamie finds me the right equipment while Nancy provides great customer service. Highly recommend TM - they've made my life easier to navigate. 8/11/24 Update: It's expensive to be disabled. I've spent about $2,000 @ Total Mobility. Considering I have a progressive disease, chance are, I'll be spending more over the years to adapt my car. Twice a year, I'm charged $87 and wait 30+ minutes to change a battery that operates my electronic, multifunction spinner knob. Turns out its a 12v battery that costs ONE DOLLAR and takes 5 min to change out. So disappointed. Changing my rating from 5 stars to 1. Not cool. Muestra menos
Ojalá hubiera más lugares como este. Tuvimos que conducir desde York para que me volvieran a poner la perilla giratoria. Fueron muy amables y educados.
Tuve que encontrar una furgoneta para silla de ruedas con rampa trasera ancha para transportar a mi esposa a sus citas de diálisis tres dÃas a la semana y a uents. We don't qualify for any assistance, a used van was the only viable option. I met with Charlie Santa at the Boswell Total Mobility. I am a really large guy and Charlie took the time to bring five different vans into the building allowing me to see what I could and could not drive. Then the search started, used rear ramp vans are highly sought after. Every one TM had was either sold or had multiple sales holds on it. Charlie Santa was persistent and got one of the vans I had looked at for us. He also worked hard to arrange financing, and delivered our van so I didn't have to make the 90 mile round trip. Same for the title transfer. The level of customer service offered by Total Mobility is not often found anymore. Highly recommended. Muestra menos
¡He tenido la experiencia más placentera con esta tienda! Siento que es una necesidad para mà dejar que los demás sepan lo placentero que fue tratar con perwledgeable, friendly, compassionate people. Chad went way beyond his call of duty to help me. He came to my home and drove my van to his store, an hour away, so that they could install my Joey lift. I have Parkinsons, and this kindness helped me immensely!! He drove my van home to me, and gave me a detailed demonstration of how to operate this lift. He even helped me with my cup holder that I could not attach to my scooter. He was so easy to talk to!! I am a retired school teacher. I sincerely believe that when someone goes the extra mile, that they should be recognized for this! I want to thank him for ALL that he did for me!! Also Kelly that works there, and usually answers the phone was so patient with me. Her tone of voice was very kind and caring. This is how service should be, and seriously it is hard to find anymore. I am truly grateful that I found this company and had the privilege of doing business with them!!!!! Muestra menos
Español¡Suzie y Adaptive Mobility ganan! Estaba fuera de mà cuando mi esclerosis múltiple me quitó la capacidad de conducir. Luego, descubrir que literalmes literally no where in the vicinity to get training on adaptive equipment was devastating. Then I was pointed in the direction of Adaptive Mobility Services. I got in touch with Suzie, and literally everything changed for the better. She drove hours to pick me up, she laid everything out, was there for me every step of the way, and has the best personality on top of all that! At one point PENNDOT was ready to suspend my license because they did not like how long something, which was out of my control, was taking. Suzie swooped in to fight them on it and won by the way. She made the appointment and was there for my driving test, which I was super prepared for and passed on the 1st shot. Lastly, she had me check in when I picked up my car so she could be sure everything was done correctly. She did that last part due to her kind and wonderful personality, as it was of no charge to me. Not only do I recommend her and Adaptive Mobility Services, I think you’re crazy if you use anyone else. Muestra menos
Mi experiencia conduciendo desde Macungie, Pensilvania, fue muy agradable. La profesora, Susie, fue muy paciente, educada y bien preparada. Me sentà muy relajaperiod; I felt very relaxed from the driving which was challenging and diverse. Thanks. Muestra menos
Tim Campbell de Total Mobility Solutions (TMS) es el mejor... amable, informado y atento. ÉL es la razón por la que compramos en TMS en lugar de en otro conceson we purchased from TMS instead of another dealership. We even plan to move all service appointments to TMS because we trust them so much. We appreciate the whole team and are thrilled with our new van! Muestra menos
Recomiendo encarecidamente Adaptive Mobility si está buscando un servicio que lo ayude a ponerse al volante nuevamente. Tener una evaluación de manejo puede sul event. My husband was very anxious before Susie arrived. She immediately made him feel comfortable and alleviated all of his stress so he was able to be relaxed during the entire time. She was very professional and set the expectations of the evaluation and made it a very positive experience. I was very impressed by her expertise and knowledge. We can’t say enough good things about having this type of service available. Thank you Susie! Muestra menos
Mi esposo es un veterano de Vietnam discapacitado. Recientemente sufrió un derrame cerebral y estábamos tratando de encontrar un vehÃculo que satisficiera su Total Mobility and talked to Chad Edwards. He started to help us immediately. He kept us updated and there were no hidden surprises. I highly recommend Total Mobility. Thanks Chad and your team for caring about our veterans. Muestra menos
Lamentablemente, este año he tenido que lidiar con el sistema de atención médica más de lo que jamás imaginé. El único aspecto positivo ha sido trabajar th Total Mobility Services. They're an absolutely wonderful group of people (Especially Tim, Brooke, and Kirsten!) who really care about their services, products, and customers. Renting a van was super easy and they gave me great training before I took the van off the lot. I would highly recommend Total Mobility Services for your mobility needs! Muestra menos
He estado trabajando con Chad durante aproximadamente un año y no podrÃa estar más satisfecho con él y su personal. Siempre va más allá para hacer que cade every need and concern one may have a successful transition, always coming up with creative ideas in adaptability. They recently helped with the conversion of a GMC Sierra for a power wheelchair and everything worked out very smooth. I would like to say thank you to everyone. Muestra menos
No puedo expresar lo agradecido que estoy con estas maravillosas personas. Desde la primera llamada telefónica hasta la entrega de las llaves al final de mi alwere so nice and helpful. The reservation lady I talked with explained the cost and worked quickly with me to ensure I could get the van for the time I needed. The team at the Hurricane office were outstanding. The receptionist made the experience pleasurable and as smooth as possible. The gentleman who explained the lock down features for the wheelchair and exactly how the ramp worked was not only personable but very detailed in his explanation. The gentleman I handed the keys to at dropoff wanted to know that I was satisfied. I definitely will use this company again if needed. Thanks everyone for a great experience. Muestra menos
El personal de Total Mobility es excepcional. Tara es muy paciente y atiende las necesidades de programación del cliente con prontitud y profesionalismo. Charlriod; Charlie is just about the friendliest salesman on earth, and has the patience to answer endless questions (which is bound to happen with adapted vehicles). He is polite but also a straight shooter. I highly recommend having a dealership that both, sells you the vehicle as well as handling modification and adaption issues in-house ...(I made the mistake on a previous modified vehicle, by not doing that). Bob is a thorough mechanic, and sees to needs if you address concerns with him. Cudos! ...the lobby took some getting used to, as it has just about the largest collection of taxidermy mounts. Muestra menos
Mi esposo, Mark, compró su camioneta en TM en 2016 y ha estado total y completamente satisfecho con cada aspecto de su trato con TM. Desde su primer contacto com his first contact with their sales staff to his continued dealings with the service department they are always knowledgeable, friendly, and on time! Look no further for your handicap driving needs! You will be well taken care of at Total Mobility!! Muestra menos
Hemos trabajado con Total Mobility y Charlie Santa durante muchos años para la conversión de sillas de ruedas para nuestro hijo. Son muy profesionales y, al m time you feel a personal touch when dealing with them. They provide a great quality product and work with you on any issues that might arise and do their best to get you exactly what you need. Phone calls are always returned promptly. I only have good things to say about Total Mobility and their staff and would recommend them highly. Muestra menos
Mi primera camioneta modificada con estos muchachos fue en 1986, una Ford Econoline 150. La última se ve aquà con Greg y Warren en 2019. Hubo dos camionetas ne new vans between 1986 and 2019 modified by this company. I'm pretty sure it will be my last one, but I won't go anywhere else if it isn't. These guys are fantastic professionals that deliver every time. I wholeheartedly recommend Total Mobility Services. Thanks, Greg, Allen, and Warren, for those many years of excellent service. And yes, I can't forget Ann - miss you! Muestra menos
Recomendamos encarecidamente a Total Mobility Services, que instaló y programó nuestro equipo de conducción adaptativa (el Bever Smart Steer). La comunicaciÃwith Charlie Santa at Total Mobility was very easy, and accurate. Service was highly professional and exceptional!! We have had zero problems with the equipment we had installed more than 4 years ago, which we are still using. Do not hesitate to contact Total Mobility Services for adaptive mobility needs. Muestra menos
He trabajado con estos muchachos durante años en varios vehÃculos y siempre hacen un gran trabajo y se aseguran de que obtenga el ajuste que necesito para conently they modified my 2021Chevy Silverado and it turned out great as always! Thanks guys! Muestra menos
He estado comprando furgonetas transformadas en Maryland durante 7 años. Cada encuentro con el personal de Total Mobility Services ha sido agradable. ConfÃo e trust them to find me the right van, and I trust them to maintain it properly on a regular basis. In addition, they were able to connect me to the financing I needed when my bank didn’t come through. I need reliable and kind people to help me maintain a mobile life style. Total Mobility Services are those people for me. Muestra menos
Hicimos que TMS instalara dos rieles para sillas y Charlie, nuestro representante, nos facilitó todo. Los precios eran muy razonables y Charlie respondió rápharlie was quick to respond with any questions or issues we had. We'll be in the middle of another construction project, we'll definitely be calling TMS again! Muestra menos
